000 Severe bleeding, a major burn, or a head or spine injury?
Call 000. Life-threatening bleeding comes before everything else, even airway and breathing.
Bleeding
- Wear gloves if you have them.
- Press firmly on or around the wound with your hand or a pad.
- Still bleeding: add a second pad and bandage more tightly. If it still bleeds, check the pad is on the right spot. One or two pads over a small area work best.
- Lie the person down and keep the injured part still.
- Severe bleeding: call an ambulance, reassure, keep them lying down and warm, keep checking them. Nothing to eat or drink.
Something stuck in the wound
- Don’t pull it out. Pad around it and press around it.
Tourniquet (life-threatening limb bleeding)
- Use only when firm pressure does not control life-threatening bleeding from an arm or leg.
- Follow the maker’s instructions, or put it about 5 cm above the wound. Not over a joint, a wound or clothing. Never cover it up.
- Tighten until the bleeding stops. If it doesn’t, add a second tourniquet above the first.
- Write down the time it went on. Don’t take it off.
- An improvised tourniquet is better than none, but it must be tight enough to stop the blood (a loose “venous” one is unsuitable).
Nosebleed
- Sit leaning forward, pinch the soft part of the nose, spit out blood.
- Hold for 10 minutes (20 minutes if hot or after exercise).
- Get medical help if it lasts more than 20 minutes.
Burns
- On fire: stop, drop, cover and roll. Smother or douse the flames.
- Cool running water for 20 minutes. Still worth doing up to 3 hours after the burn.
- Take off jewellery and wet clothing unless it is stuck to the skin.
- Cover loosely with cling film laid on (not wrapped round; not on the face). Keep the rest of the person warm. Raise a burnt limb.
- Burn gels only after the 20 minutes of water.
- No ice. No creams. Don’t break blisters. Don’t pull off stuck clothing.
Call an ambulance if the burn is
- more than 10% of the body (about an adult’s whole arm or half a leg), or a full-thickness burn over 5%;
- on the face, hands, feet, genitals or a major joint, or goes all the way round a limb;
- electrical, chemical or from breathing in smoke or heat;
- on a very young or very old person, or someone with other illness or injuries.
Special burns
- Breathed in hot air or smoke (burns to face, singed nose hairs or eyebrows, soot): fresh air, call an ambulance. Damage can appear up to 24 hours later.
- Electrical: turn the power off; stay 10 m from high voltage. CPR if needed, cool for 20 minutes, ambulance.
- Chemical: remove contaminated clothing, brush off powder, flush with water for at least 20 minutes (up to an hour). Eye: flush with the injured eye lower. Call Poisons Information 13 11 26 and an ambulance. Don’t try to neutralise it. No cling film.
Head injury
- Stop the activity. Move them to safety, moving the neck and back as little as possible. CPR if needed.
- Warning signs: nausea or vomiting, headache, balance or vision problems, weakness or slurred speech, confusion, seizures. Call an ambulance.
- Don’t let them go back to sport or work until they have been checked. Keep watching them.
Neck or back injury
- Make the area safe and call an ambulance. Airway, breathing and bleeding come first.
- Awake: tell them to keep still. Don’t hold them down.
- Unconscious: the airway comes first. Gently bring the head to a neutral position. If you need to, put them on their side without twisting.
- Where practical, hold the head and neck steady by hand.
Crush injury
- If it is safe, remove the crushing weight as soon as possible and control bleeding.
- Don’t apply a tourniquet before release unless there is life-threatening bleeding.
- Everyone with a crush injury must go to hospital.
Full guidelines: Bleeding, Burns, Head, Spinal, Crush (PDF).