Call if someone is seriously injured or needs urgent medical help, a life or property is in immediate danger, or you have just seen a serious accident or crime.
- Free from any landline, mobile or satellite phone.
- Say which service you need. Stay calm and speak slowly.
- Give the exact location.
- 112 works from mobiles only. 106 by TTY (hearing or speech impaired). You can't SMS 000.
- If there is no mobile coverage on any network, a mobile can't reach 000.
First steps
- Heavy bleeding: firm pressure on or around the wound. Lie the person down and call an ambulance. A tourniquet is only for life-threatening limb bleeding that pressure doesn't stop. Source: ANZCOR 9.1.1
- Snake bite: call 000, keep the person still, apply a pressure bandage and splint. Details Source: ANZCOR 9.4.1
- Poisoning: call Poisons 13 11 26 (24/7). Don't wait for symptoms. Source: NSW Poisons Information Centre
- Flood or storm help: NSW SES 132 500. Source: NSW SES
- Fallen powerlines: keep at least 8 m away; call the SES on 132 500. Source: NSW Government
- Listen to ABC local radio, the official emergency broadcaster. Sydney: 702 AM. Source: ABC Emergency; ABC ACT & NSW frequency guide
Emergency numbers
| Who | Number |
|---|---|
| Police, Fire, Ambulance (life in danger) | |
| Emergency from a mobile (backup) | |
| Emergency by TTY | |
| SES: flood, storm, tsunami help | |
| Poisons Information (24/7) | |
| healthdirect: registered nurse, 24/7 (NURSE-ON-CALL in Victoria) | |
| Police Assistance Line (non-urgent) | |
| Crime Stoppers | |
| NSW Rural Fire Service information | |
| Lifeline (24-hour crisis support) | |
| Beyond Blue | |
| 13YARN (run by Aboriginal people) | |
| NSW Mental Health Line | |
| Service NSW (disaster help, accommodation) | |
| Translating and Interpreting Service | |
| Power faults, NSW: Ausgrid / Endeavour / Essential |
Emergency radio
ABC Radio is the official emergency broadcaster. In an emergency, local ABC radio carries the warnings and updates. Source: ABC Emergency
- Sydney: ABC Radio Sydney 702 AM. Regional NSW and ACT frequencies are in the ABC frequency guide (PDF, offline copy). Source: ABC ACT & NSW frequency guide
- Write your local ABC frequency on your battery radio.
- Preset it in your car radio.
- Keep a battery-powered radio and spare batteries in your kit. Source: ABC Help; NSW SES